Interim Transitional Healthcare Services
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• Provide interim services in the areas of billings, collections, and business office management to assist healthcare agencies until full-time employees are obtained for vacant positons
• Train healthcare new hires on job functions, work-related duties, and responsibilities. 

Customer Service

• Teach healthcare agencies how to provide timely, attentive and an upbeat service to all customers, assuring their needs are met in a manner that will bring positively outcomes and results.

Billing and Collections
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• Train and review process of past due receivables. 
• Track trends within the billing modules to see why payments has not been received within the specified payment due date.
• Ensure that payment collection matters because it is the most direct way to increase revenue.

Business Office Management

• Provide detailed process to increase healthcare revenue.
• Reconcile Resident Trust Fund Accounts to ensure company is following state regulations.
• Review and bill Insurance monthly claims out timely.
• Review triple check process and procedures.
• Ensure that cash is posted and reconciled timely.
• Ensure that census is updated and reconciled daily.
• Complete month end close process.
• Assist with Filing for Guardianship and Representative Payee application.

Simply Paperwork for Families
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• Assist with completing Medicaid Long Term application.
• Provide help with transition from home to Long Term Care.
• Assist with completing application for Long Term Care Facility.
• Assist with filing and completing Social Security application.
• Research for best Supplemental Insurance for individual.
• Assist with filing for Medicare Benefits for all services.
• Assist families to complete Representative Payee form for their love one’s.
• Assist families on the process to file for Guardianship with the courts.